Why Does Your Website Need To Comply With Bill 25

The protection of personal data is an increasingly important issue in the digital age. The Commission d’accès à l’information du Québec is highlighting to businesses and public organizations the coming into force of certain provisions of the legislation to modernize the protection of personal information in the private sector, also known as Bill 25. This reform modernizes Quebec’s privacy rules so that they are better adapted to the new challenges posed by the current digital and technological environment.
Why Comply
Every business website must comply with Bill 25 first and foremost as a matter of ethics. Adherence to these strict standards in all interactions with your customers, business partners and employees will demonstrate your serious commitment to transparency and honesty in all your business activities.
Here are the main reasons why a website must comply with this law:
To protect the privacy of users:
Bill 25 aims to protect the personal information of users, which includes their names, addresses, phone numbers, email addresses, etc. Websites must therefore respect the rules and principles set out in this law in order to protect the privacy of their users.
Building user trust:
Users are more likely to use a website if they have confidence in how their personal information is handled. Compliance with Bill 25 can help build that trust.
Avoiding penalties:
Websites that fail to comply with Bill 25 may be subject to penalties, including fines and legal action. (See details below in the “Financial Penalties” section)
Ensuring transparency:
Bill 25 requires websites to inform users about the collection, use and disclosure of their personal information. Websites must also provide users with access to their personal information and allow them to correct it if necessary.
Avoiding complaints:
Users can file complaints if they believe their personal information has been misused or disclosed. Compliance with Bill 25 can help avoid these complaints.
Comply with industry standards:
Many industries have adopted standards regarding the collection and use of personal information. Compliance with Bill 25 can help websites meet these standards.
Enhance corporate reputation:
Websites that comply with Bill 25 can enhance their reputation by demonstrating their commitment to user privacy.
Protect against cyber attacks:
Cyber attacks can result in the loss or theft of personal information. Bill 25 compliant websites can implement security measures to protect users’ personal information.
Comply with business partner requirements:
Business partners may require websites to comply with Bill 25 before establishing a business relationship. Compliance with this law can therefore help establish new partnerships.
Reduce legal risk:
Websites that do not comply with Bill 25 can be sued. Compliance with this law can help reduce the legal risks associated with the collection, use and disclosure of users’ personal information.
3-Year Phase-In
These changes introduced by Bill 25 are phased in over a three-year period, until 2024. However, the next date to remember is September 22, 2023. Companies should therefore prepare for these new obligations and begin complying now.
Businesses can consult the checklist designed to help them comply with these new obligations and better protect personal information. The Commission invites companies to visit its website for more information on the protection of personal information and to follow its updates on Twitter @CAI_Quebec.

Financial Penalties
Compliance with Bill 25 is essential to protect the personal information of customers, employees, and other stakeholders. Companies that fail to comply with this legislation face significant financial penalties of up to $10 million.
In addition to the financial penalties, a company that does not abide by Bill 25 may also suffer a loss of trust from its customers and employees. Privacy breaches can have a negative impact on a company’s reputation and image.
Benefits
Businesses that comply with Bill 25 can benefit from certain advantages. For example, they build trust with their customers and employees. They can also enhance their reputation and brand image by demonstrating their commitment to privacy.
In addition, compliance with Bill 25 allows companies to effectively manage their risks and prevent privacy incidents. By putting processes and policies in place to protect personal information, these companies reduce the risk of privacy events, which can also reduce the costs associated with managing such issues.
Not Just In Quebec
Bill 25 applies not only to businesses located in Quebec, but also to those that handle the personal information of Quebec residents. Businesses located outside of Quebec that process the personal information of individuals residing in Quebec must also comply with Bill 25.
In conclusion, compliance with Bill 25 is essential to protect the personal information of customers, employees, and other stakeholders. Businesses must take steps to respect this law in order to reduce the risk of privacy incidents, preserve their reputation and avoid significant financial penalties. The Commission d’accès à l’information du Québec provides a checklist to help businesses comply with the new obligations under Bill 25 and encourages them to visit its website for more information.